Airline Service & Passenger Handling
Course Overview
Course Duration: 2 Days.
Price: R3400 Per Person.
The people who represent the company, and are the frontline team, have the responsibility of the reputation of the airline or charter company in their hands. Everyone assumes the pilots can fly, and the CEO can run the business – but they often do not meet the people who matter – the passengers. The staff at the frontline can make or break the company’s image. This course focusses on Airline Service and Passenger handling to ensure your clients have the best possible experience, and that passenger handling is efficient and professional.
Target Learners
This course is applicable to:
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Cabin Crew
Reservations and Check-in Personnel
Delivery Methods
Instructor Led Classroom Training
Course Dates For Classroom Based Courses
Courses are scheduled on an ad hoc basis. Please contact us for suitable dates.
Booking Inquiry
Thank you for choosing Cranfield Aviation for your aviation training needs. To complete your course booking, please fill out the form below with your personal and preferred date. Once submitted, our team will reach out to you to confirm your booking and provide further instructions. We look forward to welcoming you to Cranfield Aviation and helping you reach new heights in your aviation career.
GET IN TOUCH
Contact us with any enquiry you may have. For your convenience you can send an online enquiry, email or phone us.
Learn Online
Cranfield also offers a range of online e-learning courses. Click here to access our online aviation training courses.
Cancellation Policy
Course bookings may be cancelled up to the day prior to the course date. It can be done via WhatsApp or email, or telephonically. We do not charge a cancellation fee, as we understand rosters change last minute and flight delays etc. We just ask you to please, let us know.
Code of Conduct
Timely arrival for the training is requested. Please note that the courses have an Aviation Authority-specified minimum number of training hours, so starting on time is imperative.
Accreditations
SACAA, CAAB (Botswana), Mozambique, Namibia, DRC, Zimbabwe, Angola, Zambia.
Address
90 Fourth RoadChartwell, FourwaysJohannesburg, South Africa
GET IN TOUCH
Contact us with any enquiry you may have. For your convenience you can send an online enquiry, email or phone us.
Learn Online
Cranfield also offers a range of online e-learning courses. Click here to access our online aviation training courses.
Cancellation Policy
Course bookings may be cancelled up to the day prior to the course date. It can be done via WhatsApp or email, or telephonically. We do not charge a cancellation fee, as we understand rosters change last minute and flight delays etc. We just ask you to please, let us know.
Code of Conduct
Timely arrival for the training is requested. Please note that the courses have an Aviation Authority-specified minimum number of training hours, so starting on time is imperative.
Accreditations
SACAA Approval, CAAB (Botswana) Approval, Mozambique, Namibia, DRC, Zimbabwe Approval, Angolan Approval, Zambian Approval.
Address
90 Fourth RoadChartwell, FourwaysJohannesburg, South Africa
GET IN TOUCH
Contact us with any enquiry you may have. For your convenience you can send an online enquiry, email or phone us.
Learn Online
Cranfield also offers a range of online e-learning courses. Click here to access our online aviation training courses.
Cancellation Policy
Course bookings may be cancelled up to the day prior to the course date. It can be done via WhatsApp or email, or telephonically. We do not charge a cancellation fee, as we understand rosters change last minute and flight delays etc. We just ask you to please, let us know.
Code of Conduct
Timely arrival for the training is requested. Please note that the courses have an Aviation Authority-specified minimum number of training hours, so starting on time is imperative. The use of cell phones during training is frowned upon (discouraged). If you are ‘on call’, please put your phone on ‘silent’ on your desk and leave the room to take the call. Courses held at Cranfield are all interactive and your instructor will encourage participation, where appropriate. We provide a light lunch between courses which is included in the price, is not compulsory and you are welcome to bring your own if you have dietary challenges (preferences). We have delegates from all over our continent with different beliefs, dress codes, and everyone is very welcome.
Accreditations
SACAA Approval, CAAB (Botswana) Approval, Mozambique, Namibia, DRC, Zimbabwe Approval, Angolan Approval, Zambian Approval.